A great vacuum but the flexible Hose placement design is awful. The hose end is on the floor right next the main hoover head. This means To take out the hose so you can clean the nooks and crannies, you have to get on the floor and tug away to release the hose. The hose is then reduced in size by a hose guard. This makes it hard to use the attachment, and makes the flexible hose really short. Used it for the first time today, and feel sure that this ridiculous hose guard won’t take long to cut through the flexible hose. Whoever designed this, has obviously not used it before putting it on the market. No wonder there was no video for this model.