Shopee understands the inconvenience when your account was frozen. My name is Tho and it will be my pleasure to assist you.After checking, Shopee found that you have many similar cases and your accounts were frozen due to your product's name/description includes special characters (spam). We have transferred your information to the relevant department in similar cases but received the information that your Shopee account still includes the violating products.Therefore, please make sure that you have deleted/edited all the infringing products, you may contact your KAM (Key Account Manager) to get more information about how to name the product and write the description.After that, you can contact Shopee again for better support.Shopee apologizes for any inconvenience that this may have caused you. We always strive to bring the best experience to our customers and hope to receive your understanding. For more information, please refer to https://shopee.vn/docs/3809If your problems have not been completely solved, please do not hesitate to respond via this Email for more attentive support.Shopee wishes you health and have a nice day.