The vacuum is a bit bulkier than expected but cleans like a champ. I'm disappointed I didn't get a long reach tube tool but I guess not all vacuums come with one? The tool hose is also not fastened to the circulation tube at all and comes off frequently as I'm vacuuming. I feel like I have to push it onto the receiving tube quite hard and it will probably break faster over time. It also feels weird that there is a hole in the top of the handle where a plastic piece would fit. Perhaps it's not included with the model? Wondering if I was short on pieces in my packaging at this point.