Together the Reinsurance Large Claims Team, we would like to wish you a merry Christmas and present our best wishes for the New Year 2020.We hope that our service was up to your expectations, as we are obviously eager to bring you the best possible support. To this effect we invite you to pass on to us your feedback, as well as your eventual suggestions to allow us to meet as best as possible with your expectations.Areas / topics of interests to us are ; You can answer by giving a Low, Medium, High rate for each question and/or commentary: 1) The ease and effectiveness of communication (generic address, point of contact…)2) Loss Advice and Cash Calls managed in a timely manner 3) Quality of advice provided (technical exchanges, treaty terms discussions…)4) Reactivity & efficiency in relation with very large or sensitive claims (if any)5) Reactivity & efficiency in relation with cash calls (if any)6) Clarity of our questions / formulation of requests that we pass to you in order to anticipate the reinsurer’s questions7) Do you have some comments from your Claims Dpt?8) Do you have some comments from Reinsurers?9) Other expectations and suggestions for the year to comeWe also take the opportunity to thank you very much for all the work done on the claims and for your kind assistance. Your collaboration is very much appreciated.