I don't know what to say really. I am useless at returning items. It does not pick up any dog hair unless I use the attachment. Fiddly to change attachments. The connecting hose has unglued. I have gaffer tape holding it together. It is not a Pet Vaccuum. It just has an attachment. I have to keep unlocking that too. It is a fierce attachment. Would not want to get anything caught in the rotating brush.