I've purchased Eureka brand vacuums for over 20 years but I've never seen such cheap plastics used to build or design a vacuum. I was unable to rate any of the features because as soon as I pulled it out of the box, clicked it together (yes, clicked, there were no fasteners). To release the handle requires you to push down on the head with your foot (there's no release mechanism). I tested out the feel of it and immediately determined for the price I paid for this product, I was not going to keep it. I returned it for a refund. I'm thoroughly disappointed with the quality of materials used on this vacuum.