hi,there ozseller digital world .received this card reader today very speedy delivery.Was somewhat disappointed however to find that the exterior case of the reader has been quite badly cracked.Obviously this would have occurred in transit looks like it's had something very heavy put on it.Given the cost of the item it is obviously ont an enormous loss and since this item was not registered i am not trying to hold you to account for what has happened .i know that you would want to minimize this sort of thing and felt i should let you know so that you can take steps toward doing so.Thanks for listening .Regards,Andrew