Hello from Amazon Selling Partner Support,Troubleshooting support is offered in English and, if different, the primary language of the site in which your seller account is registered.If you need technical support or troubleshooting help, submit your question in English and we can further assist you.To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction.Were you satisfied with the support provided?